Your personal information is of the utmost importance to us. In this privacy policy, we explain in detail — what data is collected, why it is collected, and how it is kept secure.
Short Message: Jaya9 Bets respects your privacy. We never sell your information to third parties. Read this policy to learn how we collect, use, and protect your data.
Welcome to Jaya9 Bets. This privacy policy applies to our website, mobile app, and all digital services. By using our platform, you are considered to have agreed to this privacy policy.
This policy will help you understand what personal information Jaya9 Bets collects, why it is collected, and how it is managed and protected. We believe in full transparency and are committed to keeping your data secure.
Jaya9 Bets only collects information that is necessary to deliver the best gaming experience. We never collect data beyond what is required.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC verification |
| Contact Information | Email, mobile number | Account activation and communication |
| Financial information | BKash/Nagad number, bank details | Transaction Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Usage Data | Game history, betting patterns | Service Improvement & Responsible Gaming |
| Location data | Country, city (approximate) | Geo-Restriction Check |
Voluntarily Provided Information: Information you provide through the registration form, KYC document uploads, or customer support interactions is also stored. This data is fully secured and used only for the purposes it was collected for.
Jaya9 Bets uses collected data solely for specific, lawful purposes. Your information is never used for any other purpose without your consent.
Jaya9 Bets never sells your personal information or shares it with third parties for marketing purposes. That said, there are specific circumstances under which data may be shared.
Important: Before sharing any information with third parties, we ensure they uphold the same strict privacy standards we do. We share only what is strictly necessary — nothing more.
Jaya9 Bets follows industry-leading standards to protect your data. Our multi-layered security infrastructure is designed to prevent unauthorized access and data breaches entirely.
Your role: Alongside our technical safeguards, keeping your password private and avoiding logins on unfamiliar devices are equally important for your security. If you notice anything suspicious, contact our support team immediately.
Jaya9 Bets uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.
Types of cookies we use:
You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit some features.
Jaya9 Bets believes every user should have full control over their own data. Your rights include:
You can request to see what information we hold about you.
You may submit a request to correct any inaccurate or incomplete information.
You may request that your data be deleted under certain circumstances.
You can request that data processing be restricted for certain purposes.
You can request a copy of your data in a machine-readable format.
You may object to the use of your data for marketing or profiling purposes.
To submit a request: To exercise these rights, email us at [email protected]. We will respond to your request within 30 business days.
Jaya9 Bets uses certain third-party services and technologies on its platform to enhance your experience. These service providers operate under their own privacy policies.
In our agreements with third parties, we ensure they are equally committed to protecting your data. However, when you visit their own sites, their privacy policies will apply.
Jaya9 Bets is a platform strictly for adults. We do not collect or store information from anyone under the age of 18.
A note for parents: If your child has accidentally registered on this platform, please contact our support team immediately. We will act promptly and delete all associated data.
Jaya9 Bets does not retain your information beyond what is necessary. Each category of data has a defined retention period.
| Type of Information | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Financial transaction records | 7 Years (legal obligation) |
| KYC documents | 5 years after account closure |
| Gaming History | For the duration the account is active + 2 years |
| Communication Log | 3 Years |
| Cookie data | 30 days to 2 years (depending on type) |
Jaya9 Bets may update this privacy policy as needed. We will notify you of any significant changes via email or through the platform before they take effect.
If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our data protection team is always here to help.
Data Protection Officer
Email: [email protected]
Response Time: Within 30 business days
Language Support: Bengali & English
We don't just talk about protecting your data — we prove it
All your data is protected with 256-bit SSL/TLS encryption. Bank-grade security technology is used across every transaction on our platform.
Jaya9 Bets never sells your personal information to third parties. Your privacy matters more to us than any business interest.
Our strict KYC process ensures that only verified adults can access our platform.
We only collect the minimum information required to provide our services. Collecting data beyond what is necessary goes against our policy.
You have full rights to view, correct, or delete your data. Submit a request at any time and we will act promptly.
Our data protection measures are regularly audited by independent security experts to ensure the highest standards are maintained.